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We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
(your information helps us to better respond to your individual needs)
- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We do not store any credit card details or process orders on our website.
We currently use PayPal to allow you to purchase goods or services online using any major credit card or bank account. We want you to order with confidence and peace of mind that for credit card number and details remain secure and private. After submitting your order you will be taken to Hunter Valley Smelly Cheese Shop order page, which is hosted on Paypals secure servers.
What is Paypal?
- PayPal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account.
- All payments will be made over a secure encrypted connection so credit cards numbers and private details can not be stolen in transit, this is as secure as online ordering can be.
- All payment processing is handled by Paypal which processes thousands of transactions per day.
Why do you use Paypal?
Because we want you to order from us with confidence. We never handle or even see your credit card or bank account details. All credit card processing is handled by Paypal whom primary concern is security. With a Paypal account you can pay for goods and services using all major credit cards.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Hunter Valley Smelly Cheese Shop
Pavilion G, Tempus Two Complex
2144 Broke Road
Pokolbin, NSW 2320
+61 2 4998 6713